The alternative is people getting hurt because of you. That's been prevented. I have asked you for nothing through all of this, so I hope you aren't going to use this moment to ask me to apologize for keeping you and the people around you safe, I really do.
I appreciate your concern. If you're worried about how I conduct myself with angry consumers, I will leave it entirely to you. Is there a time you prefer to meet with them? I don't want to send them your way when it might be inconvenient for you.
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